← Comms

Frequently Asked Questions

Practical answers about what Comms does, what is included, how billing works, and how your communications are handled.

What is Comms?

Comms is an AI-assisted drafting and review tool for business communications. It helps turn rough notes, dictated input, pasted inbound messages, images, or PDFs into clearer drafts, then reviews them for tone, legal-risk signals, cultural context, claim accuracy, live context, and channel readiness.

Who is Comms for?

Comms is built for people whose words can create business risk: HR, PR, government relations, customer success, executives, founders, and anyone sending sensitive external or internal communications. It is especially useful before sending terminations, escalation responses, public statements, regulatory notes, customer updates, board materials, or all-hands announcements.

What do paid users get?

Paid access unlocks the full workflow: drafting from rough input, review findings, rewrite guidance, polish, and export. Reviews can include legal-risk signals, cultural alignment, factual and claim checks, reputation exposure, live context, and format readiness.

You also get export options for plain text, LINE, Slack, WhatsApp, Microsoft Teams, text download, and Google Docs handoff.

Is Comms legal advice?

No. Comms can flag possible legal, regulatory, cultural, or factual risks, but the output is drafting assistance only. You remain responsible for reviewing important communications with qualified counsel or other appropriate professionals before sending them.

Which markets does Comms support?

Comms currently supports Thailand, United States, and Global market modes. Thailand and United States modes add local legal, cultural, media, and employment context where relevant. Global mode uses broader international business communication norms. More local market modes may be added over time.

What can I paste or upload?

You can type or paste rough notes, inbound messages, draft text, or fragmented context. You can also use voice input for transcription and upload images or PDFs for text extraction where supported. The app is designed to handle messy input and produce a cleaner draft before review.

How accurate are the findings?

Findings are meant to help you spot issues, not to guarantee a perfect or risk-free message. AI outputs can miss context, overstate risk, understate risk, or rely on incomplete information. Treat Comms as a careful second pass, then use your judgment and professional review for high-stakes communications.

How does private mode work?

Cloud mode saves communication history to Firebase so it can sync across devices. Private mode keeps saved communication history content on your device and syncs only minimal metadata to Firebase. Private mode is enabled by default unless you turn it off.

Private mode still sends content to the relevant AI processor when you ask the app to draft, review, transcribe, extract, or polish it. It also does not turn off first-party product analytics, security logs, or abuse-prevention records. Those systems are used to run and improve the service; communication content is not sent to Google Analytics, and AI processors do not use your communications to train their models.

Do you collect analytics?

Yes. Comms uses first-party analytics through Firebase and Google Analytics to understand page views, traffic sources, sign-in and checkout flow, feature usage, generation success or failure, export choices, and broad device or browser context. We use this to improve the product, debug funnels, and understand what people actually use.

Analytics events do not include the text of your drafts, inbound messages, generated communications, findings, payment card numbers, or license keys. Signed-in usage may be associated with your account ID so we can understand account-level product activity.

Do you use my communications to train AI models?

No. Comms does not use your communications to train AI models. AI processors receive content only to perform the feature you request, such as drafting, review, transcription, extraction, polishing, or contextual research.

Which third-party services are involved?

Comms uses trusted providers for authentication, hosting, storage, first-party analytics, AI processing, transcription, contextual research, payments, and license activation. This includes services such as Firebase, Google Analytics, Anthropic, Google Gemini, OpenAI, Gumroad, Cloudflare Workers, and Netlify. The Privacy Policy explains this in more detail.

Can I delete old communications?

Yes. You can delete communications manually, and signed-in users can set automatic cleanup for 24 hours, 7 days, 30 days, or never. After deletion or retention cleanup, Comms may keep a minimal technical tombstone so deleted items do not reappear during sync.

How do payments and trials work?

New accounts may receive a 7-day trial without a payment card. Paid access can be activated through Gumroad checkout, a Gumroad license key, direct invoice, or another method Comms makes available.

Current self-serve plans are listed on the Pricing page. Gumroad manages self-serve checkout and subscription billing.

Are Team seats available?

Yes. Team plans include 5 separate user accounts. The team owner activates the Gumroad license, then shares an invite link so each person can claim their own seat with Google sign-in.

How does export work?

After review, Comms can polish the draft and format it for plain text, LINE, Slack, WhatsApp, or Microsoft Teams. Export options include copy, text download, and opening Google Docs after placing the text on your clipboard.

Can I use Comms for confidential or sensitive work?

Comms is designed for business communications, including sensitive drafts, but you should still apply your organization's data handling rules. Avoid submitting information you are not authorized to process, and use Private mode plus shorter retention settings when you want saved history to stay more limited. For highly regulated, privileged, classified, or unusually sensitive material, confirm your organization permits the relevant AI processors and analytics providers before using the service.

Who can I contact?

Email go@100k31d.co for product, billing, privacy, support, or team-seat questions.